+34 625 34 28 47 - Te atendemos de 8:00 a 20:00 [email protected]

Legal notice and privacy policy

Legal warning

This website is the property of JOSE MANUEL DIAZ FERRER with NIF number 38844423E and address at Calle Jovara 70-72 / 2-2, CALELLA, 08370, Barcelona

For any question or proposal, contact us by e-mail: [email protected] or by phone 646058533

This website is governed by the regulations exclusively applicable in Spain and the area that includes the European Union, being subject to it, both nationals and foreigners who use this website.

Access to our website by the USER is free and is subject to prior reading and full, express and unreserved acceptance of these GENERAL CONDITIONS OF USE in force at the time of access, which we ask you to read carefully. The USER when using our portal, its contents or services, accepts and expressly submits to the general conditions of use thereof. If the user does not agree with these conditions of use, they must refrain from using this portal and operating through it.

At any time, we can modify the presentation and configuration of our website, expand or reduce services, and even delete it from the network, as well as the services and content provided, all unilaterally and without prior notice.

A. Intellectual property

All content, texts, images, trademarks and source codes are owned by us or by third parties whose exploitation rights have been acquired, and are protected by Intellectual and Industrial Property rights.

The user only has the right to private, non-profit use of the same, and needs express authorization to modify, reproduce, exploit, distribute or exercise any right belonging to its owner.

B. CONDITIONS OF ACCES

 

 

Access to our website is free and does not require prior subscription or registration.

The sending of personal data implies the express acceptance by the USER of our privacy policy, with the enabling of the respective check at the time of sending your data.

The user must access our website in accordance with good faith, the rules of public order and these General Conditions of use. Access to our website is made under the sole and exclusive responsibility of the user, who will be liable in all cases for any damages that may be caused to third parties or to ourselves.

Taking into account the impossibility of control over the information, content and services contained in other web pages that can be accessed through the links that our web page may make available to you, we inform you that we are exempt from any responsibility for damages of any kind that may arise from the use of these web pages, outside our company, by the user.

C. PRIVACY POLICY

Confidentiality and security are paramount values ​​of JOSE MANUEL DIAZ FERRER (AMERICAN SUPPLEMENT) and, consequently, we assume the commitment to guarantee the privacy of the User at all times and not to collect unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:

Who is responsible for the processing of your data.

For what purposes we collect the data that we request.

What is the legitimacy for its treatment.

How long we keep them.

To which recipients your data is communicated.

What your right are.

RESPONSIBLE: see data in the heading

PURPOSES, LEGITIMATION AND CONSERVATION of the data processing sent through:

 

Contact Form.

 

Purpose: To provide you with a means so that you can contact us and answer your requests for information, as well as send you communications about our products, services and activities, including by electronic means (email, SMS, WhatsApp), only if you mark the corresponding box granting express consent.

Legitimation: The user’s consent when requesting information from us through our contact form and by checking the acceptance box for sending information.

Conservation: Once your request has been resolved through our form or answered by email, if you have not generated a new treatment, and if you have accepted to receive commercial shipments, until you request the cancellation of the same.

 

Sending emails.

 

Purpose: Answer your requests for information, attend to your requests and answer your questions or doubts. In case of receiving your Curriculum Vitae, your personal and curricular data may be part of our databases to participate in our present and future selection processes.

Legitimation: The user’s consent when requesting information through the email address or sending us their data and CV to participate in our selection processes.

Conservation: Once your request is answered by email, if you have not generated a new treatment. In the case of receiving your CV, your data may be kept for 1 month for future selection processes.

– Obligation to provide us with your personal data and consequences of not doing so.

The provision of personal data requires a minimum age of 16 years, or where appropriate, have sufficient legal capacity to contract. The personal data requested is necessary to manage your requests, register you as a user and / or provide you with the services you may contract, so if you do not provide them, we will not be able to serve you correctly or provide the service you have requested.

In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.

RECIPIENTS TO WHOM YOUR DATA IS COMMUNICATED.

Your data is confidential and will not be transferred to third parties, unless there is a legal obligation

RIGHTS IN RELATION TO YOUR PERSONAL DATA.

Anyone can withdraw their consent at any time after having granted it, without having to justify the reason. In no case, the withdrawal of this consent will condition the execution of the contract or the relationships generated previously.

Likewise, you can exercise the following rights:

Request access to your personal data or its rectification when they are inaccurate.

Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Request the limitation of your treatment in certain circumstances.

Request opposition to the processing of your data for reasons related to your particular situation.

Request the portability of the data in the cases provided for in the regulations.

Other rights recognized in the applicable regulations.

Where and how to request your Rights: By writing to the person in charge at their postal or electronic address (indicated in the Legal Notice), indicating the reference “Personal Data”, specifying the right to be exercised and with respect to which personal data.

In case of divergences with the company in relation to the processing of your data, you can file a claim with the Data Protection Agency (www.agpd.es).

SECURITY OF YOUR PERSONAL DATA

With the aim of safeguarding the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data supplied and to avoid its alteration, loss and unauthorized treatment or access.

UPDATING YOUR DATA

It is important that in order for us to keep your personal data updated, you inform us whenever there has been any change in them, otherwise, we are not responsible for their veracity.

We are not responsible for the privacy policy regarding the personal data that you may provide to third parties through the links available on our website.

This Privacy Policy can be modified to adapt them to the changes that occur on our website, as well as legislative or jurisprudential modifications on personal data that appear, so it requires reading, each time you provide us with your data through this website.

RESPONSIBILITIES

By making this website available to the user, we want to offer a quality service, using the utmost diligence in providing it, as well as in the technological means used. However, we will not be responsible for the presence of viruses and other elements that may in any way damage the user’s computer system.

We do not guarantee that the availability of the service will be continuous and uninterrupted.

The USER is prohibited from any type of action on our portal that causes an excessive operating overload to our computer systems, as well as the introduction of viruses, or installation of robots, or software that alters the normal operation of our website, or ultimately may cause damage to our computer systems.

The USER assumes all responsibility derived from the use of our website and acknowledges that he has understood all the information regarding the conditions of use of our portal, being sufficient for the exclusion of errors in them, and therefore, he accepts them integrally and expressly.

Shipping costs

Delivery time 24-48h, the client will be informed about the delivery via sms by the automatic system of the GLS company.

Rate: Orders under 40€, price of shipping costs 4.00€.

Orders to the Balearic Islands

Delivery time exceeding 72h, the client will be informed about the delivery via email by the CORREOS service.

Rate: Orders under 40€, price of shipping costs 14€.

Orders to Ceuta and Melilla, Canary Islands

Delivery time exceeding 72h, the client will be informed about the delivery via email by the CORREOS service.

Minimum order free shipping 149€!!!!

Rate: Orders under 149€, price of postage 25€.

DELIVERIES ONLY FROM MONDAY TO FRIDAY!

The AMERICAN SUPPLEMENT company is not responsible for damages suffered during the journey. In case of receiving damaged merchandise or packages with visible damage, write down on the carrier’s delivery note , pending review, and contact our customer service office [email protected] within 24 hours. Send photos of the damage caused and a detailed description to whatsapp +34 646 058 533, including order number. Without such details the claim will be effective.

Returns

Customers have the right to return the order within a maximum period of 5 calendar days from receipt of the order. The order must be in perfect condition (unopened) and with its original labeling! Returns of products in promotion or whose price has been reduced will not be accepted. The client must inform about the return and its reason by email  [email protected] or by whatsapp +34 646 058 533, including order number. The costs of the return may vary, depending on the evaluation of the returns department. Client will be informed of possible expenses by phone or email. The return will be effective after receiving the products in perfect condition and the evaluation of the corresponding department, maximum term 72 hours after receipt. The refund will be made via bank transfer.

SAFETY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data and the possible theft thereof. To achieve these ends, the user / client accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.

We offer 100% secure payment

At bluekingsupplement.com we guarantee that each of the transactions made is 100% secure. All the purchases you make on our website are endorsed by the secure server of the Banco Santander bank, so that your data is protected and encrypted by the most advanced technology, so it is much safer to send your data to the Secure Server of banks to pay at a gas station, restaurant, etc.

What happens when I send my data over the network?

When you make the purchase and choose the payment method, when you click on the Card Payment button the website connects with the Secure Server, from that moment you enter to navigate in the secure area and enter your bank details in the Secure server of the bank, which ensures that the operation meets the required security requirements and performs the operation, after which the confirmation of the same appears and the buyer returns to the store again.

Could someone know the encryption key?

Every time a user connects to a Secure Server, it is in charge of generating a random key for the session that it is establishing with the user, while the client’s browser generates another key, equally random, that serves to identify itself to it. server.

If at the time a secure connection is established, other users connect to the server, new keys are generated again to identify the participants in the connection.

The Secure Server ensures that the keys generated never coincide while establishing several simultaneous connections.

How do I know that a secure connection has actually been established?

You will be able to know if you have connected to a Secure Server if the URL begins with “https: //”. In addition, the most used browsers indicate this graphically by means of an icon that shows the user whether or not there is a secure connection (for example, in the case of Internet Explorer, the yellow closed padlock appears).

What security protocol is used in the transmissions?

In the connections with the Secure Server, the latest specifications of the standard security protocol in the network are used: SSL.

What financial institution guarantees the security of my transactions?

When you make a purchase with a debit or credit card in our Online Store bluekingsupplement.com establishes a connection with the Secure Server of Banco Santander, it contributes all its experience and technological infrastructure to provide safe and effective support to all electronic transactions purchases made at www.bluekingsupplement.com. When a payment request arrives at the Banco Santander Secure Server, it is in charge of managing the authorization or denial, in real time, of the payment of that purchase after confirming that all the data is correct to make the payment.

Where can you obtain more information?

If you want more information on security issues, you can use the one provided by Banco Santander on its website, www.bancosantander.es .

3D Secure

Banco Santander’s gateway is compatible with the new secure internet payment protocols introduced by the Visa and Mastercard brands. 3D Secure is the safest credit card payment system because it is capable of authenticating the cardholder, it guarantees that the customer who is using a card number is actually the cardholder. This is done using a secret password that your own bank will provide and that only you will know. In most cases, this password can be requested online. For more information, you can consult your bank’s website or contact it.

Very important

Our website only accepts payment with credit cards that are secured (3D Secure), so you will need a special password to buy online that must be provided by the financial institution issuing the card, mentioning the need to have the virtual password by 3D Secure. We recommend using this 3D Secure system, you make sure that you are the only one who can make purchases with the card, so its fraudulent use on the network is impossible, guaranteeing the total security of the transactions.

How do we protect your credit card payment?

bluekingsupplement.com uses a server based on one of the most reliable secure payment systems on the Internet: the SSL (Secure Socked Layer) security protocol. (For more information, visit www.ssl.com) .

All your personal data and the information that you transmit to us travels in encrypted form through the network, and is protected and encrypted before being sent for processing.

Only CES (Secure Electronic Commerce) transactions will be accepted for payment with Visa and Mastercard. After verifying that the card is attached to the CES system, the system will contact the bank that issued it so that the buyer authorizes the purchase. Once the bank confirms the authenticity, the card will be charged. Otherwise the order will be canceled.

The payment gateway that we use for your credit card payment is Banco Santander, which encrypts your data through the 256-bit SSL protocol. Our system does not store any bank details of your credit card, but goes directly to the Ecommerce POS (Point of Sale Terminal) of the Bank.

What is SSL?

The latest advances in browser and server technology have made it easy to use web services without worries related to wire fraud. An example of this is Secure Sockets Layer (SSL), developed by Netscape, a security protocol submitted to the Internet Engineering Task Force (IETF) as an Internet draft. Basically, the protocol allows the browser and the server of a web session to authenticate each other and protect the information that will subsequently flow between both points. Through the use of cryptographic techniques such as encryption and digital signature, the protocol:

Allows browsers and web servers to authenticate each other.

Allows website owners to control access to particular servers, directories, files, or services

It allows the sharing of confidential information (such as credit card numbers) between the browser and the server, keeping it inaccessible to third parties.

It ensures that the data exchanged by the browser and the server cannot be corrupted, either accidentally or deliberately, without being detected.

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